First impressions mean everything in the beauty business. You can have a pretty reception desk with a pretty receptionist but unless there is a vibrant, kind and patient personality
behind the desk it won’t say a whole lot for your hairdressing business. If she has a dry personality, your hair salon will appear dry, cool and uncaring. However, if you have someone who has an outgoing, considerate and tenderhearted
personality; this will give the right tone to your salon.
If she doesn’t know much about the business, but has the type of personality mentioned, you can always teach her the ropes. Avoid the too chatty or
gossipy nature, because this will give your business an atmosphere of too much informality and mistrust. The ideal understanding right from the beginning is to state with a legal contract that there will be no gossiping
about their employer, employees or clients at any given time and if found in such a manner will be dismissed immediately.
Your hair salon can be of a higher standard. There are professional tests that you can order and use to give to your potential employees that will give you a great deal of insight to who they are and their priorities in their life. Having a people person is not discrimination of age, but of someone who has a sunny smile
on the front desk and is an utmost importance because they are representing who you are and your salon. They are the first people they hear on the telephone and the first person they see when they walk into your business
and you will want it to be the best.
Although, towels may seem like a small thing, when they are needed they become a very large thing. Towels are a big thing when you are considering opening up a hair salon. For example, if
you buy your own towels; once again color takes precedence because white towels show the stain of tints very easily and are hard to get out, however when you buy colored towels such as blue or dark green the stains
won’t be as noticeable when you wash them and they seem to last longer.
Not only that, a factor to be raised about the draping your client on a tint stained white towel can become a major topic of conversation that
you really should avoid in the first place. If you don’t, you will find yourself giving all kinds of explanations of “this towel is really clean, but only looks dirty.” How professional does that really sound, and what
does that say about your salon? If you decide to opt for towels, give the location of your washer and dryer good consideration, preferably in the back and work the laundry time out with your employees.
Everything should be washed and dried before you close down the shop every day. One suggestion is to have a towel service. This will be a tax deductable service and the company automatically knows their towels will be stained when they come
and pick them up. You will never have to wash the first towel; however keep a washer and dryer available just in case.
Location of Towels
As if towels are not a major contribution to opening up a hair salon, so is the location of towels a major consideration because you will want to have a pile of them at your station. There
will be times when you will be spritzing your client’s hair while giving a haircut and will have to dab her face from the droplets. You will need towels!
If you have the type of salon where you will be doing the coloring at your station, this is all the more reason why you will want to have the type of station that will be able to store towels as well as the other needful items. When it comes to towels, it is always better
to have more than less. It can be very aggravating to you and your client when you have to run in the back of the hair salon because you ran out of towels.
Another place to have an abundance of towels is at the dispensary where all of the shampoos and conditioners are located. More is never enough and accidents happen all of the time. If
there is a water spill under the shampoo bowl, the first thing you will want to do is throw some towels on the floor to soak the puddle up before it spreads. If your client is sitting there because she is waiting for
her perm to be rinsed and she starts dripping from the tint or perm, the access of fresh towels can save your life! Be sure to have plenty strings of cotton on hand too.
This is the place you go to mix your clients customized color formula. You can keep her secret formula at your station or locked up in your cabinet. She cannot see what you are putting in
where or with what, but she is trusting in you completely. Once again, accidents happen and you will want to mop it up very quickly, use the towels to soak up the excess and always wipe around the mixing bowls and bottles,
so make sure you have a ready supply. Towels are used for everything except to mop the floors. The mops and brooms should be in a closet not to far away.